Privacy Policy - Flick AI

1. Introduction

This Privacy Policy outlines how Flick AI ("we," "us," or "our") collects, uses, protects, and discloses your information when you use our AI accounting software and services. We are committed to protecting your privacy and ensuring the security of your financial data.

This policy applies to all users of the Flick AI platform, including businesses, individuals, and accounting professionals.

2. Information We Collect

2.1 Personal Information

We collect personal information when you register for an account, including:

• Contact Information: Name, email address, phone number
• Business Information: Company name, GSTIN, PAN
• Billing Information: Payment details for subscription services

2.2 Financial Data

As an accounting platform, we process financial data you provide, such as:

• Invoices, receipts, and expense records
• Bank statements and transaction data
• Ledger entries and accounting records
• Tax-related information (GST, TDS)

2.3 Usage Data

We collect data on how you interact with our platform, including:

• IP address, browser type, and device information
• Features used and pages visited
• Error logs and performance metrics

3. How We Use Your Information

3.1 To Provide Services

Your data is used to:

• Deliver AI-powered accounting and bookkeeping services
• Process transactions and generate financial reports
• Facilitate tax compliance and reporting
• Provide customer support and technical assistance

3.2 To Improve Our Platform

We use aggregated and anonymized data to:

• Enhance our AI algorithms and machine learning models
• Improve user experience and platform performance
• Develop new features and services

3.3 For Communication

We may contact you for:

• Account-related notifications and service updates
• Billing and subscription management
• Marketing communications (with your consent)

4. Data Security

We implement robust security measures to protect your data, including:

• Encryption: Data is encrypted in transit (TLS) and at rest (AES-256)
• Access Controls: Strict access controls limit employee access to data
• Secure Infrastructure: Hosted on secure cloud infrastructure with regular audits
• Data Backups: Regular backups to prevent data loss

5. Data Sharing and Disclosure

We do not sell or rent your personal or financial data. We may share information with:

• Third-Party Service Providers: For payment processing, cloud hosting, and analytics (under strict confidentiality agreements)
• Legal Compliance: If required by law, court order, or government request
• Business Transfers: In case of a merger, acquisition, or sale of assets

6. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccuracies in your data
• Request deletion of your account and data (subject to legal obligations)
• Opt-out of marketing communications

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze platform usage and performance
• Deliver personalized content and advertising

You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our platform. Continued use of our services after such changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@flickai.com
Phone: +91-7461071224
Address: 3rd Floor, Maruthi Complex, 1139, BEML Layout, Bengaluru, Karnataka 560098